Heidi Hauver

Four employees gathered around a laptop computer and smiling.

The 3 People-Focused Actions That Boosted Shinydocs eNPS By 18 Points

“You can add whatever you want, so long as it doesn’t include the word, ‘but’.” That’s the golden rule that guides all my brainstorming sessions. What does this accomplish? It nurtures ideas when they’re at their most fragile. But most interestingly, it helps solve an age-old collaboration riddle:  How do you get everyone to share …

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World Mental Health Day: A Note From Heidi, Our People Leader

While uncomfortable, change – even a pandemic – can inspire growth. Prior to the Covid-19 pandemic it was still not common to have open discussions about Mental Health & Wellness/Wellbeing. Conversations were not always supported, encouraged, or appreciated. Fast forward to the world experiencing a global pandemic and we experienced common ground like never before …

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