Blog

Discussion about modern information and knowledge management techniques, approaches, industry insights, and of course a little bit about how we do things here at Shinydocs

Stop Hoarding — Content Management Doesn’t Have to be Difficult

Data lives everywhere.  From cloud servers, personal drives, and individual share sites to network drives and corporate repositories — we live and breathe data wherever we go.  And with organizations shifting to digital methods to manage their content and physical record keeping nearing obsoletion, it makes sense that there’s more data living in these systems …

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Four employees gathered around a laptop computer and smiling.

The 3 People-Focused Actions That Boosted Shinydocs eNPS By 18 Points

“You can add whatever you want, so long as it doesn’t include the word, ‘but’.” That’s the golden rule that guides all my brainstorming sessions. What does this accomplish? It nurtures ideas when they’re at their most fragile. But most interestingly, it helps solve an age-old collaboration riddle:  How do you get everyone to share …

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Cleaning Up Your Business’s Unstructured Rot Data

Companies today have more unstructured data than ever before.  Unstructured data is content that can’t be easily organized or found in traditional databases. It includes documents like emails, proposals, agreements, presentations, audio recordings, scanned images, and even faxes. Unstructured data isn’t easy to manage in a traditional database because it doesn’t fit neatly into a …

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Finding and Identifying Personally Identifiable Information to Protect Your Data

The digital world we live in makes it easier than ever for our systems to be hacked and our personal information misused.  Data breaches pose a serious threat to organizations and the information they manage on behalf of their clients. That said, organizations manage personally identifiable information (PII) on behalf of their employees and they …

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