EI

The corporate information ecosystem has drastically changed as a result of Covid. The new work from home reality has amplified internal inconsistencies in how information had been managed. This has led to information chaos and companies will either sink or swim.

It’s all about people, process, information and technology in that order. Technology without strategic thinking is just reactionary. Processes that don’t take people into consideration will stall. Companies need to take an holistic approach to solutions and to their data. Without context data is meaningless and projects are doomed to failure.

Douglas Schultz is the Senior Technology Manager at Access Sciences and in this week’s episode we talk about how Information Governance needs to evolve beyond just mitigating risk and instead look at how to drive real value from content. It’s a matter of looking at it holistically.

In the face of this companies are still struggling to get a handle on the sheer volume of incoming data. It requires thinking beyond the application and putting the data first. But it’s proving hard to change engrained behaviours. Visionaries know that automation drives efficiencies, mitigates risk, drives understanding and provides incredible organizational value. Find those people in your organization.

We welcome Records Management Consultant and past President and Chairman of ARMA International David McDermott to the show.

David talks about how most knowledge workers aren’t records managers so when it comes to information they tend to what’s easiest. That’s not always what’s best for the organization though. Knowledge gets buried in silos, isn’t easily found, hampers productivity and can often prove to be the smoking gun during discovery. Suddenly information becomes a liability not an asset.

We return with Dave Slimmon, Technical Product Manager at Shinydocs helping companies that are “data rich and information poor”. Of course that doesn’t mean everyone needs to become a Records Management expert. Systems in place need to be sophisticated enough to manage the information challenge without getting in the way of end-users.

Also exploring the notion of a Security Defragmentor to help companies manage permissions on their files – something they’ve been historically bad at.

Jason is joined by Dave Slimmon, Technical Product Manager at Shinydocs who brings decades of experience in the Enterprise Information Management space to talk about how we bring our solutions to the data to drive complete understanding and equip the leadership team with the cold hard facts that drive better decisions.

It’s about being able to arm information managers with the visualizations to expose opportunities for improvement, identify the high priority items and maybe even revolutionize how things are done.

We continue our conversation with Kevin Craine talking about needing to think holistically to keep up with enterprise data sprawl and empowering your data.

It’s clear that Content Services needs to rely on a plurality of solutions to become truly effective and that outcomes matter more than capabilities. Enterprise organizations will be driving business with A.I. but that assumes it’s being fed quality data.

Writer, producer, influencer and podcast host of AIIM on Air, The Digital Transformation Podcast and Everyday MBA, Kevin Craine has the tables turned and becomes the interviewed in part one of a two part discussion around the latest Gartner Magic Quadrant Report for Content Services Platforms.

It’s about discarding monolithic approaches that don’t focus on customer success in favour of agile processes that actually help drive decision making.

Talking about trying to solve customer business problems while battling pre-conceptions around technology. It’s a sprawling conversation that touches on cloud migration, private network infrastructure and the arrival of 5G technologies.

Duncan is a seasoned executive with 20 years of global experience in the technology sector. At TeraGo, Duncan oversees all things technical, including Network and Cloud Engineering and Operations, Data Center Operations, Field Implementations, Product Development, IT and Security.