IMPROVED CUSTOMER EXPERIENCE
Empower your team with instant access to client information.
Empower your customer-facing teams with efficiency and accuracy by giving them a company-wide content search that retrieves information in seconds.
Teams need easy access to customer information.
Invoices, service agreements, statements, and other customer documents are often stored in multiple locations. When your employees have to search through file shares, the cloud, and their personal machines to find the information they need, customer service suffers.
One search. All your content.
With Shinydocs, your users get a search panel that shows them content from common sources like SharePoint, OneDrive, OpenText, Box, Microsoft Teams, file shares, emails, and more – so they can find what they need quickly.
Retain customers while making employees
Productive customer service reps make for happier customers.
Ready to analyze your business content?
This report offers an overview and a step-by-step guide for creating an inventory, so you can identify redundant, obsolete, and trivial (ROT) data and drive productivity.
Frequently Asked Questions
Book a call to discuss putting your business content to work.
Chat with one of our knowledgeable specialists who can help you get started with the right solution based on your goals.