Four employees gathered around a laptop computer and smiling.

The 3 People-Focused Actions That Boosted Shinydocs eNPS By 18 Points

“You can add whatever you want, so long as it doesn’t include the word, ‘but’.” That’s the golden rule that guides all my brainstorming sessions. What does this accomplish? It nurtures ideas when they’re at their most fragile. But most interestingly, it helps solve an age-old collaboration riddle:  How do you get everyone to share …

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Cleaning Up Your Business’s Unstructured Rot Data

Companies today have more unstructured data than ever before.  Unstructured data is content that can’t be easily organized or found in traditional databases. It includes documents like emails, proposals, agreements, presentations, audio recordings, scanned images, and even faxes. Unstructured data isn’t easy to manage in a traditional database because it doesn’t fit neatly into a …

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Finding and Identifying Personally Identifiable Information to Protect Your Data

The digital world we live in makes it easier than ever for our systems to be hacked and our personal information misused.  Data breaches pose a serious threat to organizations and the information they manage on behalf of their clients. That said, organizations manage personally identifiable information (PII) on behalf of their employees and they …

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Rewriting The Rules: Driving Towards Better Compliance Outcomes | October 13th, 2022

In this week’s episode of Enterprise Intelligence, host Jason Cassidy sits down with Lewis S. Eisen to discuss how rules can be crafted to increase buy-in and improve the likelihood of reaching desired compliance outcomes. With a passion for policy, Lewis describes the evolution of rule creation – we no longer live in a world …

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World Mental Health Day: A Note From Heidi, Our People Leader

While uncomfortable, change – even a pandemic – can inspire growth. Prior to the Covid-19 pandemic it was still not common to have open discussions about Mental Health & Wellness/Wellbeing. Conversations were not always supported, encouraged, or appreciated. Fast forward to the world experiencing a global pandemic and we experienced common ground like never before …

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From Analog to Digital With Trevor Banks | September 29th, 2022

In this week’s edition of Enterprise Intelligence, host Jason Cassidy welcomes Trevor Banks to discuss the digital ambition of the Government of Canada. As a key focus for the government, Trevor and his team are working to transform mindsets, approaches, and service delivery models to drive efficiencies and productivity. With a ‘user first’ approach, the …

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