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The 3 People-Focused Actions That Boosted Shinydocs eNPS By 18 Points

“You can add whatever you want, so long as it doesn’t include the word, ‘but’.” That’s the golden rule that guides all my brainstorming sessions. What does this accomplish? It nurtures ideas when they’re at their most fragile. But most interestingly, it helps solve an age-old collaboration riddle:  How do you get everyone to share […]

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