The Enterprise Intelligence Podcast

Episodes

Are we off the rails?

Are we off the rails?

This week’s conversation puts a focus on customer experience, effortless experiences, bureaucratic challenges, customer success, and the impact of interest rates on innovation. Jason and Davey delve into the importance of making customer interactions effortless and the challenges of navigating bureaucratic systems. The conversation also covers various topics related to innovation, AI, and decision-making. Delving […]

The Innovation Episode

The Innovation Episode

data-type=”inline” /> In this episode, Jason Cassidy and Davey Slimmon discuss the topic of innovation. They explore the motivations behind innovation, including fear and greed, and how these motivations drive change. They also discuss the Canadian innovation paradox, which highlights the country’s strengths in research and education but its struggles in turning these advantages into […]

The “Aboutness” of Content

The “Aboutness” of Content

This week Jason Cassidy and Davey Slimmon discuss the concept of the ‘aboutness’ of content and the challenges of determining it. They explore the use of AI and NLP in indexing and abstracting content, as well as the desire for natural language processing in querying computers. They also discuss the potential role of controlled vocabularies […]

The LeBron James of IM

The LeBron James of IM

Jason Cassidy and Davey Slimmon discuss various topics related to information management, including the best skills in information management, the importance of starting simple and evolving, and the value of rapid and efficient solutions. They also reflect on the cloud hype and the value proposition it offers, emphasizing the importance of maximizing speed, accuracy, and […]

The Politics of Data

The Politics of Data

This week, Jason Cassidy and Davey Slimmon discuss the politics of data and artificial intelligence, the democratization of data within organizations, managing cloud costs, and the importance of being data-driven. They emphasize the need to work directly with data and make decisions based on evidence rather than ideology. They also discuss the challenges of motivating […]

Can data save the planet?

Can data save the planet?

In this conversation, Jason and Davey discuss various topics related to ESG scores, sustainability reporting, data footprint, and trust in data. They explore the importance of ESG scores and the potential impact on consumer behaviour. Jason and Davey also highlight the need for organizations to reduce their data footprint to minimize environmental impact and improve […]

The M&Ms are watching…

The M&Ms are watching…

In this weeks episode, Jason Cassidy and Davey Slimmon discuss the impact of AI on diversity, equity, and inclusion while highlighting the need for human discretion in AI decision-making and the importance of customer experience. The discussion also delves into the privacy concerns surrounding facial recognition technology and the need for organizations to be transparent […]

The AI whatsit

The AI whatsit

Davey kicks off this week’s conversation exploring the challenges of organizational change and why many change initiatives fail to meet their goals. Jason and Davey also discuss the low success rate of organizational change initiatives and the lack of support for these initiatives. They also delve into the reasons why people resist change and the […]

Information is an ecosystem

Information is an ecosystem

In this weeks conversation, Jason and Davey discuss various topics related to the purpose and effectiveness of free software trails and the positive aspects of spring symbolizing rebirth and new opportunities. They also touch on the importance of data-informed decision-making and the role of information professionals in enabling this. Finally, they explore the concept of […]

It’s not about where you’re going, but how you get there

It’s not about where you’re going, but how you get there

This week’s conversation delves into the benefits of an agile approach to projects, emphasizing iteration and incremental improvements. Jason and Davey discuss challenges in traditional project management, advocating for a focus on the journey rather than just the end result. They explore the power of subtraction in problem-solving and the difference between knowing and understanding. […]

The 24 Hour Rule with Adrienne Bellehumeur

The 24 Hour Rule with Adrienne Bellehumeur

This week Jason is joined by Adrienne Bellehumeur, Founder of Bellehumeur Corporation and co-partner of Risk Oversight. Adrienne is a passionate proponent of “dynamic-documentation,” how making documentation accessible to more teams can drive organizational productivity. Through their conversation, Jason and Adrienne discuss important and effective strategies to enhance problem solving and strengthen workflows throughout organizations. […]

Data Driving Employee Experience With Peggy Winton and Julie Harvey

Data Driving Employee Experience With Peggy Winton and Julie Harvey

The intelligence information management practice has never been more important than it is today, but it’s not for the reasons you might think. It’s no longer just about compliance and risk management; rather, it’s now about reaching an organization’s higher goals. In this special edition of Enterprise Intelligence, host Jason Cassidy welcomes Peggy Winton and […]

Moving the Needle for The Business – with Gerry Guilbeault and Jed Cawthorne

Moving the Needle for The Business – with Gerry Guilbeault and Jed Cawthorne

New information is being captured daily. Enterprises are no longer focused on storage and backup; instead, information governance professionals are now focusing on automation, and analytics to move the needle for businesses. In this special edition of Enterprise Intelligence, host Jason Cassidy welcomes Gerry Guilbeault and Jed Cawthorne to a roundtable discussion about the future […]

Information is Collaborative – with Tod Chernikoff (Part 2)

Information is Collaborative – with Tod Chernikoff (Part 2)

The days of Records and Information Managers being hidden away in back offices with mountains of physical documents to manage are a thing of the past. And yet, it can still be a challenge for professionals in these roles to just get a seat at the table, despite the importance of their work to the business as a whole. In this episode of Enterprise Intelligence, host Jason Cassidy welcomes back Tod Chernikoff to the show to continue the conversation on the collaborative approach he has taken throughout his career to get in at the ground level of projects and change the perception of information management for the better.

Information is Collaborative – with Tod Chernikoff (Part 1)

Information is Collaborative – with Tod Chernikoff (Part 1)

The days of Records and Information Managers being hidden away in back offices with mountains of physical documents to manage are a thing of the past. And yet, it can still be a challenge for professionals in these roles to just get a seat at the table, despite the importance of their work to the business as a whole. In this episode of Enterprise Intelligence, host Jason Cassidy welcomes Tod Chernikoff to the show to discuss the collaborative approach he has taken throughout his career to get in at the ground level of projects and change the perception of information management for the better.

Information Elevated – with Peggy Winton

Information Elevated – with Peggy Winton

Today, information has never been more important or more valuable. And yet, organizations continue to struggle to wrap their arms around all their data and maximize its value and potential. With this heightened scrutiny has come many challenges for information professionals. But while the challenges are huge, so too are the opportunities. In this episode of Enterprise Intelligence, host Jason Cassidy welcomes Peggy Winton to the show to discuss these challenges and opportunities and how the upcoming 2022 AIIM Conference can help take their information to new heights. 

The Evolution of Records Management – with Shelly Smith (Part 2)

The Evolution of Records Management – with Shelly Smith (Part 2)

As data continues to grow in complexity and volume, so does the need for thoughtful and innovative approaches to records management. In this episode of Enterprise Intelligence, host Jason Cassidy continues the conversation with Shelly Smith about the changes she’s seen throughout her career and how organizations can move forward in this new business landscape.

The Evolution of Records Management – with Shelly Smith (Part 1)

The Evolution of Records Management – with Shelly Smith (Part 1)

As data continues to grow in complexity and volume, so does the need for thoughtful and innovative approaches to records management. In this episode of Enterprise Intelligence, host Jason Cassidy welcomes Shelly Smith to the show to talk about the changes she’s seen throughout her career and how organizations can move forward in this new business landscape.

The Data Literacy Problem – with Peter Aiken

The Data Literacy Problem – with Peter Aiken

As we begin to emerge into a post-pandemic world, data-driven decision making has never been more important. And yet, a lack of data literacy remains a significant barrier between organizations simply accumulating files and information and actually using it to make informed decisions. In this episode of Enterprise Intelligence, host Jason Cassidy sits down with Peter Aiken to discuss this huge problem and how a renewed focus on data literacy can have a significant impact.

Data Protection for Law Firms – with James Merklinger

Data Protection for Law Firms – with James Merklinger

Today, cybersecurity and data protection are among the biggest concerns for nearly every organization. However, the risk of data loss is particularly critical for law firms holding sensitive client information. In this episode of Enterprise Intelligence, host Jason Cassidy welcomes James Merklinger to the show to discuss the data challenges law firms face today and how his organization is giving them the confidence that client information is secure. 

The Big Picture of Information Governance – with Mark Diamond (Part 1)

The Big Picture of Information Governance – with Mark Diamond (Part 1)

The old ways of building a records retention schedule by yourself are a thing of the past. A modern information governance program involves engaging a number of stakeholders and a number of different skillsets. In this episode of Enterprise Intelligence, host Jason Cassidy is joined by Mark Diamond in the first part of their discussion on how to actually go about doing this and how some of the most important work for companies starts at the ‘tip of the spear’.

Nick Inglis and Giving Information Governance a Seat at the Table

Nick Inglis and Giving Information Governance a Seat at the Table

Nick Inglis, CIP, IGP, INFO, is recognized as a passionate thought leader and advocate. He has nearly twenty years of experience supporting learning, innovation, and economic development in facilitating the creation of the profession of Information Governance. Today, Nick serves as the Director of Information Governance at IPRO and Founder and Show Host at InfoGov.net (Show, “The Strategy of Information“). He continued his conversation with Jason Cassidy on Enterprise Intelligence for Innovators about the growing demand for information governance, how lobbying has changed the profession, and the transformative impact of data regulations.

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Nick Inglis and the Strategy of Information

Nick Inglis, CIP, IGP, INFO, is recognized as a passionate thought leader and advocate. He has nearly twenty years of experience supporting learning, innovation, and economic development in facilitating the creation of the profession of Information Governance. Today, Nick serves as the Director of Information Governance at IPRO and Founder/Show Host at InfoGov.net (Show, “The Strategy of Information“). He joined Jason Cassidy on Enterprise Intelligence for Innovators to talk about information governance, why it’s so important, and how organizations can achieve better business outcomes.

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Kevin Craine and Bridging the Gap in the Enterprise

Kevin Craine is a professional writer, an internationally respected technology analyst, and an award-winning podcast producer. He was named the #1 Enterprise Content Management Influencer to follow on Twitter and has listeners and readers around the world. He joined Jason Cassidy on Enterprise Intelligence for Innovators to talk about digital transformation, information governance, and how organizations can leverage their data to gain a competitive advantage.

Ann Cavoukian and the Fundamentals of Data Privacy

Ann Cavoukian and the Fundamentals of Data Privacy

Dr. Ann Cavoukian is recognized as one of the world’s leading privacy experts and is the Executive Director at the Global Privacy & Security by Design Centre. After serving an unprecedented three terms as the Information & Privacy Commissioner of Ontario, Canada, she created Privacy by Design, a framework that seeks to proactively embed privacy into the design specifications of information technologies, networked infrastructure and business practices, thereby achieving the strongest protection possible. Ann joined Jason Cassidy on Enterprise Intelligence for Innovators to talk about data privacy and the relationship between personal freedoms and robust data analytics.

Iain Klugman and Creating a Culture of Radical Transparency

Iain Klugman and Creating a Culture of Radical Transparency

Iain Klugman is perhaps best known as the former President and CEO of Communitech in Waterloo Region — Canada’s hottest technology cluster. Under his leadership, Communitech became one of North America’s leading tech-enabling organizations, supporting the growth of more than 1,000 small, mid-sized and large technology companies. He believes passionately in the power of the entrepreneur-driven economy, and its ability to deliver big results for Canada. Today, Iain maintains close ties with Communitech in his role as the Advisor to the CEO of Communitech and also serves as Strategic Advisor to Health Canada, playing a significant role with the latter in the rollout of vaccines amidst the COVID-19 global pandemic.

Iain joins Jason to ask what does it take to roll out a vaccine during a global pandemic? How can executives foster a rich culture with a diversity of opinions? What is radical transparency and why does it matter?

Geoffrey Cann and the Engine of Innovation for Oil & Gas

Geoffrey Cann and the Engine of Innovation for Oil & Gas

How can Oil & Gas companies achieve digital transformation? How can energy providers innovate as data continues to grow exponentially? Is Oil & Gas ready for Artificial Intelligence? These were some of the questions Host and Shinydocs CEO Jason Cassidy asked accomplished Speaker, Trainer and Author, Geoffrey Cann who is on a mission to accelerate digital energy.

Author of Bits, Bytes and Barrels: The Digital Transformation of Oil & Gas! Geoffrey helps solve for the demand-supply imbalance for digital innovation in oil and gas where there is a shortage of demand for innovation but ample available supply.

Geoffrey Cann and the Bits and Bytes of Oil & Gas

Geoffrey Cann and the Bits and Bytes of Oil & Gas

How can Oil & Gas companies achieve digital transformation? How can energy providers innovate as data continues to grow exponentially? Is Oil & Gas ready for Artificial Intelligence? These were some of the questions Host and Shinydocs CEO Jason Cassidy asked accomplished Speaker, Trainer and Author, Geoffrey Cann who is on a mission to accelerate digital energy.

Author of Bits, Bytes and Barrels: The Digital Transformation of Oil & Gas! Geoffrey helps solve for the demand-supply imbalance for digital innovation in oil and gas where there is a shortage of demand for innovation but ample available supply.

Dave McComb and the Data-Centric Revolution (Part 2)

Dave McComb and the Data-Centric Revolution (Part 2)

In part two of Jason’s conversation with Dave McComb, CEO of Semantic Arts, they continue their discussion of the increasing importance of digital transformation for the enterprise. Dave shares his views on how focus should be given to understanding your data rather than on specific programs to uncover meaning.

Your data holds more meaning and insights than you may realize, and that’s why understanding it unlocks true innovation and cost savings for your business.

Dave McComb and the Data-Centric Revolution (Part 1)

Dave McComb and the Data-Centric Revolution (Part 1)

You’ve probably heard the words ‘digital transformation’ thrown around quite frequently these days. And although we may be sick of hearing this buzzword, it is still a useful way to describe the ultimate goal our organizations should be striving to achieve. In this week’s episode, Semantic Arts CEO Dave McComb shares that to make this change, organizations need to focus on their data, not single applications or programs.

John Mancini and the Secret Sauce of Information Governance

John Mancini and the Secret Sauce of Information Governance

John Mancini is well versed in information management and data intelligence. He returns in part two of our discussion to talk about the increased complexity of data and the lack of standardization across applications and solutions.

Jason and John discuss the problems (and opportunities) that have arisen from the exponential data growth organizations have experienced over the past two decades. We are living in an age of information chaos and companies are naturally very sceptical about their ability to deal with this problem. The responsibility has fallen on information managers to be the common denominator between the different ‘dialects’ being spoken across different areas of the organization and across systems.

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John Mancini and the Question of 80%

It’s been an article of faith for the past 25 years that 80% of information in the organization is unstructured and unmanaged and yet no one can seem to dig up the source of that ubiquitous stat. John Mancini is a well known industry strategist, writer, keynote speaker, former president of AIIM and host of his own video series The OxyMorons so he’s no stranger to information management. He’s since polled thousands of knowledge workers about the volume of information they’re facing and how much is actually unstructured.

From there it’s a throwback to the birth of ECM. Back in the 90’s ECMs were purpose built to manage and automate mission critical, document intensive, large scale processes at organizations. But that was tied to a limited amount of information. The scale has exploded and organizations need to let go of unrealistic expectations around how much records management the average knowledge work is inclined to perform.

Bob Larrivee and Records Managers on the Moon!

Bob Larrivee and Records Managers on the Moon!

Independent analyst Bob Larrivee joins us to discuss the growth in the nuclear sector with new companies working to create mini and micro-reactors that is creating a state wide network of facilities, which leads to a whole new set of information governance challenges of their own. Records managers will soon have to wrestle with universal clients – literary at the extra-terrestrial level with the companies working with NASA to potentially place reactors on the moon.

Out in space and here on earth companies still need to face the gap between the ideal and the reality when it comes to managing data, otherwise you end up with nothing more than a costly digital dumpster.

Bob Larrivee on People, Process, Information & Technology

Bob Larrivee on People, Process, Information & Technology

The corporate information ecosystem has drastically changed as a result of Covid. The new work from home reality has amplified internal inconsistencies in how information had been managed. This has led to information chaos and companies will either sink or swim.

It’s all about people, process, information and technology in that order. Technology without strategic thinking is just reactionary. Processes that don’t take people into consideration will stall. Companies need to take an holistic approach to solutions and to their data. Without context data is meaningless and projects are doomed to failure.

Douglas Schultz, Putting the Data First

Douglas Schultz, Putting the Data First

Douglas Schultz is the Senior Technology Manager at Access Sciences and in this week’s episode we talk about how Information Governance needs to evolve beyond just mitigating risk and instead look at how to drive real value from content. It’s a matter of looking at it holistically.

In the face of this companies are still struggling to get a handle on the sheer volume of incoming data. It requires thinking beyond the application and putting the data first. But it’s proving hard to change engrained behaviours. Visionaries know that automation drives efficiencies, mitigates risk, drives understanding and provides incredible organizational value. Find those people in your organization.

David McDermott, IT Has the Tools, RM Makes the Rules

David McDermott, IT Has the Tools, RM Makes the Rules

We welcome Records Management Consultant and past President and Chairman of ARMA International David McDermott to the show.

David talks about how most knowledge workers aren’t records managers so when it comes to information they tend to what’s easiest. That’s not always what’s best for the organization though. Knowledge gets buried in silos, isn’t easily found, hampers productivity and can often prove to be the smoking gun during discovery. Suddenly information becomes a liability not an asset.

Dave Slimmon on Companies Being Data Rich and Information Poor

Dave Slimmon on Companies Being Data Rich and Information Poor

We return with Dave Slimmon, Technical Product Manager at Shinydocs helping companies that are “data rich and information poor”. Of course that doesn’t mean everyone needs to become a Records Management expert. Systems in place need to be sophisticated enough to manage the information challenge without getting in the way of end-users.

Also exploring the notion of a Security Defragmentor to help companies manage permissions on their files – something they’ve been historically bad at.

Dave Slimmon, Technical Product Manager at Shinydocs

Dave Slimmon, Technical Product Manager at Shinydocs

Jason is joined by Dave Slimmon, Technical Product Manager at Shinydocs who brings decades of experience in the Enterprise Information Management space to talk about how we bring our solutions to the data to drive complete understanding and equip the leadership team with the cold hard facts that drive better decisions.

It’s about being able to arm information managers with the visualizations to expose opportunities for improvement, identify the high priority items and maybe even revolutionize how things are done.

Everyday MBA’s Kevin Craine Returns

Everyday MBA’s Kevin Craine Returns

We continue our conversation with Kevin Craine talking about needing to think holistically to keep up with enterprise data sprawl and empowering your data.

It’s clear that Content Services needs to rely on a plurality of solutions to become truly effective and that outcomes matter more than capabilities. Enterprise organizations will be driving business with A.I. but that assumes it’s being fed quality data.

Enterprise Content Management influencer and podcaster Kevin Craine

Enterprise Content Management influencer and podcaster Kevin Craine

Writer, producer, influencer and podcast host of AIIM on Air, The Digital Transformation Podcast and Everyday MBA, Kevin Craine has the tables turned and becomes the interviewed in part one of a two part discussion around the latest Gartner Magic Quadrant Report for Content Services Platforms.

It’s about discarding monolithic approaches that don’t focus on customer success in favour of agile processes that actually help drive decision making.

Duncan McGregor VP Engineering & Operations at TeraGo

Duncan McGregor VP Engineering & Operations at TeraGo

Talking about trying to solve customer business problems while battling pre-conceptions around technology. It’s a sprawling conversation that touches on cloud migration, private network infrastructure and the arrival of 5G technologies.

Duncan is a seasoned executive with 20 years of global experience in the technology sector. At TeraGo, Duncan oversees all things technical, including Network and Cloud Engineering and Operations, Data Center Operations, Field Implementations, Product Development, IT and Security.

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