MUNICIPAL DATA REMEDIATION CASE STUDY
Automated Data Cleanup: Town of Milton Cleans 4M Files
Milton is one of Canada's fastest-growing municipalities. Its file cleanup had to keep pace — without forcing staff to change how they work.
Four million files cleaned and classified. No migration, and no change to how staff save content or work. This is what the Town of Milton wanted for its unstructured data, and they worked with Shinydocs to make it a reality. The result?
- Cleaned and classified over 4 million files
- Staff adopted the search tool Milton branded internally as DocuSearch
- Won the MISA 2024 Excellence in Municipal Systems and People's Choice awards
- Earned the AMCTO EA Danby Certificate of Merit for the records program
Cleaning the data came first. Once stale and redundant content was gone, Milton layered search on top of what remained. Staff found what they needed faster, and the town could finally demonstrate compliance across its full content estate.
This data remediation and file cleanup approach supports automated information governance for government organizations across municipalities, agencies, and departments.
“Shinydocs is helping us meet our records management goals faster and without creating disruption.”
- Nina Lecic, Manager, Legislative & Legal Services/Deputy Clerk
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